Modernize the Enterprise through Intelligent Process Automation in SharePoint

Staying modern isn’t just a way to look cool; it makes great business sense. Especially in IT, an intelligent SharePoint experience can take the potential of any company from good to great.

Here, we’ll look at the old way of automating business processes, contemporary solutions for a superior SharePoint experience, and some of the serious benefits that come with modernizing your framework to cloud and hybrid systems.

The Old Way

Most enterprise companies used to rely on monolithic solutions. These waterfall-based methodologies were thorough but took forever to develop and often failed to anticipate future problems. Under this model, “Everytime you made an upgrade or change you had to really sort of bounce the box as I would put it. It prolonged the release and delivery of business value to the institution,” said Joe Giegerich, Managing Partner at Gig-Werks.

To automate business processes required working with WSPs (wireless session protocol), which were deployed at the farm level. Only stereotyped customizations were possible in this sort of environment. The disadvantages were considerable: WSPs could be incompatible with the most recent development technology; conflicts could arise between WSPs and .net, and incorporating any new technology could easily turn into an expensive failure. When low-level customizations were possible, it required an immense time commitment from high level developers. Finally, the system was also immobile, a disadvantage in today’s increasingly rapid world.

Perhaps the biggest disadvantage to WSP and most legacy customizations is that it doesn’t work in hybrid or cloud environments. As Joe put it: “Even if you have the skillset and experience writing WSP, if you going to go and build your own solution set why not build for something modern?” (modern being 2013 to the present).

Simply put, legacy systems aren’t equipped to leverage cloud or hybrid solutions.

The New Way

Since 2013, we’ve gone from waterfall, monolithic solutions to more agile, app-based ones. App-based solutions have become the defining feature of a modern enterprise.

Gig-Werks eased this process by using Angular for the user-experience, which allowed our clients to use .net and other tool kits.

“In a word, agile focused on delivery of solutions for the business by enabling IT to do what they do best,” Joe said. Without the necessity for farm deployment and API call ability, the upgrade permits, “The focus to shift to where it rightfully belongs, which is satisfying the user experience, minimizing the involvement and overhead for IT, and frankly business continuity.”

Immediate advantages of a modern system

We’ve seen companies successfully migrate from legacy to modern automation processes with ProjectReady and Nintex, tools that allow for newer and more intelligent process automation.

Some uses of modernizing legacy systems include:

  • Streamlined contract generation process
  • Clear site operations reporters
  • RFI/RFP dynamic templates
  • Smart management of customer feedback
  • Capture leads with ease
  • Field work orders
  • Automate compliance
  • Monitor account plans

All of these improvements brought on by ProjectReady produce what we call the “retail effect,” a clear and visually engaging experience that mirrors the immediate satisfaction customers have in a brick-and-mortar store.

Modernizing with Nintex

Nintex, our third-party vendors, is one example of the fiscal benefits attained through a modern experience.

“Reporting has traditionally been around basic metrics of performance, but what does that do for your business?” Hawkeye is process analytics. It pinpoints which items and what locations return the largest profit to the business.  

End-users can work more profitably with Nintex App Studio (full development site to build comprehensive mobile experiences) Nintex Xtensions (connection to hundreds of cloud services) and Nintex forms (templates that turn ordinary users into designers)—to name just a few highlights.

Switching from a legacy system.

The switch from legacy to a modern system makes sense if you want to get out of a development model that requires more time, more developers, and offers less total flexibility.

A modern approach offers incisive business analytics, simple design tools, and delivers new solutions in a matter of days or weeks, rather than months or years.

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